Lebanon is already an expensive place to eat out, so the routine habit of short-changing customers only adds insult to injury.
Lebanese business somehow find it completely acceptable to not provide accurate change, which makes you wonder how anyone can run a company if they can’t do simple math or respect their customers.
This happened me yesterday at the Souks of Beirut at the upscale eatery Casper and Gambini. My bill for a salad and a water came out to whopping 26,5000LL but the waiter only returned 3000LL when I handed him 30,000LL, basically pocketing my 500LL (about 33 cents).
This is the second time this has happened to me at the multimillion dollar Souks mall–last time was at another upscale place called The Met.
In fact the Souks only provides upscale eating, which is ironic considering that their wifi is as slow as Burkina Faso, the world’s slowest connection.
But at least some Lebanese companies are changing their habits. When I posted about being short-changed multiple times at popular fast food chain Zaatar W Zeit, the management actually wrote me back and profusely apologized. And I’m happy to report I’ve never been short-changed at Zataar W Zeit again.
Finally, when did Capser and Gambini get so expensive? These prices are almost double what I used to pay when I used to order from them five years ago
UPDATE: Casper has apologized for the short-changing and assures me it won’t happen again.